Privacy and Cookie Policy

  1. This Privacy and Cookie Policy describes the personal data gathered in connection with your (the "User's") use of this online service and how such information (the "Personal Data") is processed by Sulzer Management Ltd. as owner of the data collection, a Swiss corporation with its registered address at Neuwiesenstrasse 15, 8401 Winterthur, Switzerland ("Sulzer"), and all companies of and/or affiliated with the Sulzer Group globally ("Sulzer and its affiliates").

    Should there be any inconsistency between this Privacy and Cookie Policy and any other applicable contract or the general terms and conditions of Sulzer and its affiliates, the provisions of this Privacy and Cookie Policy will prevail.
  2. By providing Personal Data to Sulzer, you consent to this Privacy and Cookie Policy and the processing of Personal Data as set forth herein.
  3. We have technical and organizational security procedures to maintain the security of your Personal Data and to protect your session data and Personal Data against unauthorized or illegal processing and/or against unintentional loss, modification, disclosure or access. Nevertheless, you should always be aware that the transmission of data over the internet and other electronic means entails certain security risks, and that we cannot give any guarantee for the security of data that are transmitted in this way.
  4. Personal Data is processed in accordance with applicable data protection and privacy laws. The collection and processing of Personal Data will take place for purposes described in this Privacy and Cookie Policy. Sulzer collects information from you when you register on our site or the user account is created. When using this online service, as appropriate, you may be asked to enter your contact person details including name, e-mail address, telephone number and the company registration number etc. In addition, Sulzer and its affiliates process any related information it compiles, such as User's activities (purchase information, contract data, customer service information, communication etc.).
  5. Your Personal Data will be kept as long as Sulzer considers necessary or reasonable to comply with the applicable laws, or for as long as this is necessary for the purposes for which they were collected. Sulzer deletes your Personal Data as soon as they are no longer required, and in any case after the end of the maximum retention period prescribed by law.
  6. You have the right to assert your data protection rights at any time, and to obtain information about your stored Personal Data, to rectify, add to, object to the processing of your Personal Data, or demand the deletion of your Personal Data. You will find details of how to contact Sulzer in section 12 below. Sulzer reserves the right to correspond with you electronically in this regard (especially by e-mail).
  7. Sulzer processes your Personal Data for a variety of purposes. In particular, Sulzer may process all or some of your Personal Data for one or more of the following purposes: providing access to and processing orders, or as stated or evident when such information is collected, and also for marketing and sales, for improving products and services, for research & development, for technical operations and maintaining security, for statistical and market research purposes, for complying with applicable laws and regulations, and for other purposes provided for or permitted by law.

    The Personal Data may also be shared with, and used for the above purposes by, other Sulzer Group companies, third parties who directly or indirectly acquire businesses or parts thereof from Sulzer or its affiliates, with partners in marketing, sales, research & development, with service providers and with public authorities in Switzerland and/or abroad.
  8. Sulzer will also collect information that your computer and browser provides when you use this online service, such as the date and time of your visit to website, your IP address and type of your browser, as well as information about how you use online service (together the "log files"). However, such log files will be used by Sulzer only on a non-personal basis (i.e. not linked to personally identifiable information of you) for the purposes of improving our online services, understanding its use and the use of the information and content contained therein, and for technical and security purposes.
  9. As part of the foregoing, so called cookies may be sent to your computer during your visit of this online service. Cookies are small text files that are stored in the visitor's computer or mobile device when you visit website. They are used to recognize a visitor and to track it when using a website. Sulzer will do so only on a non-personal basis as no Personal Data are stored in the cookies Sulzer uses.

    Most web browsers automatically accept cookies. You may however configure your web browser to deny any installation of cookies or to erase cookies that have been installed. However, functionality of this online service may be impaired by eliminating cookies.
  10. In order to constantly improve and optimize Sulzer and its affiliates' Internet offering, Sulzer uses so called tracking technologies. Web analysis tools provide Sulzer with statistics and graphics which provide us with information about the use of our website, its information and its content. In this regard, this online service uses the "Google Analytics" technology (Google Analytics Privacy) to collect data on visitor behavior. All visitor data is saved using an anonymous user ID and can be used to aggregate a usage profile under a pseudonym, while preventing the identification of individual devices. Cookies may be used for this purpose. The data collected by the Google Analytics technology will not be used to determine the personal identity of a website visitor and will not be compiled with Personal Data relating to the person referred to by the pseudonym, unless agreed to separately by the person concerned.

    Google complies with the data protection rules of the "U.S.-Swiss Safe Harbor Framework" arrangement and is registered with the "safe harbor" program of the US Department of Commerce. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data. Transfer of these data by Google to third parties can only take place on the basis of legal regulations or as part of the order data processing.

    You may prevent the recording of the data generated by cookies and relating to your use of the website (incl. your IP address) at Google, as well as the processing of these data by Google, by downloading and installing the browser plugin available under the following link ( You will find more detailed information about Google Analytics and data protection at or
  11. Sulzer and any of its affiliates store Personal Data and operate this online service, at its or its hosting providers' facilities located in Switzerland and the European Union. Sulzer and its affiliates may process Personal Data in and access it from any other country and Sulzer may delegate the processing of such information to third parties, including affiliates abroad.
  12. If you have questions or complaints related to this Privacy and Cookie Policy or Sulzer's processing of your Personal Data, please submit them to Sulzer Data Privacy Officer.

    Sulzer Data Privacy Officer
    Sulzer Management Ltd.
    privacy [at]
    Neuwiesenstrasse 15
    8401 Winterthur, Switzerland

    You may also use to withdraw your consent for processing Personal Data, exercise your right of access to the Personal Data Sulzer is processing about you, to object against its processing of your Personal Data (with effect for the future), to have it corrected or erased. You may also have a right to data portability or lodge a complaint to a supervisory authority, as provided for by applicable data protection law. Please note that you have to be properly identify (e.g., through copy of your ID) before your request can be processed. In case of electronic direct marketing, you will also be provided with a method to easily opt-out of receiving further marketing materials and you may use the following e-mail address to remove your address from our electronic direct marketing list:
  13. This Privacy and Cookie Policy is effective as of August 30, 2019. Sulzer reserves the right to amend, adjust or suspend this Privacy and Cookie Policy at any time. The amended, adjusted or suspended Privacy and Cookie Policy will be posted on this page.